Your appointments are very important to us at Island Facial Aesthetics. Time allocated for an appointment is reserved especially for you.
We do understand that sometimes schedule adjustments are necessary; therefore, we respectfully request at least 24 hours’ notice for adjustments to your appointments and for cancellations; otherwise we reserve the right to charge a $50 fee.
For services that take an extended time such as Ulthera and Plasma Pen, we do require a $100 deposit and kindly request at least 48 hours’ notice for adjustments to your appointment and cancellations; otherwise this deposit may be non-refundable.
All our policies are designed to benefit our guests and provide the best quality and excellent service for our established and future clientele.
Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time and guests on our waiting list miss the opportunity to receive services they desire in a timely manner.
Working with Kathy has been an absolute amazing experience. She's patient, attentive, incredible knowledgeable, gental, straight forward and eager to help you feel your best. I always look forward to my next appointment with her and leave feeling refreshed and positive!
-VANNESSA PARKER
I'm so happy with how they have changed my skin. Always professional and clean space. Great experience!
-DARBY CALDWELL
Great experience! First time having a procedure done there. Staff made me feel comfortable and relaxed, Love my results. HIghly recommend.
-RACHEL
I have been coming to Island Facial to see Kristy for 7 years. She is just wonderful, so full of knowledge and fits the procedure with the results you want perfectly. They are so kind and make you feel welcome.
-DANIELLE
The care and the knowledge that both my daughter and I have experienced with Kathy has been so helpful. My daughter has been seeing Kathy for her "teenage skin", and the treatments have helped tremendously...I couldn't recommend her highly enough!
-DALE ALLYSON
I had treatments done and I am extremely pleased with my results. Kristy and her staff are so professional. I highly recommend!
-BERNADETTE
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